When it comes to air travel safety and comfort flights are very important for passengers. The ClaimCompass company has drawn up a ranking of the worst airlines in the world, determined by two data: quality of service and quality of compensation service.
Evaluation criterion
The ranking is based on the data collected by ClaimCompass, which analyzed the performance of airlines in terms of service quality. Therefore, parameters relating to the safety of flights and passengers are not taken into consideration. To determine airline quality, ClaimCompass evaluated various metrics, ultimately grouping them into two main groups. The average of these two scores (expressed in tenths) constitutes the airline's final evaluation.
The worst airlines in the world
| Company name | Country of origin | Evaluation | N. Destinations | Fleet |
|---|---|---|---|---|
| TUI Airways | UK | 2,3 / 10 | 96 | 60 aircraft |
| Tarom | Romania | 2,2 / 10 | 54 | 23 aircraft |
| Aeroflot | Russia | 2,2 / 10 | 146 | 253 aircraft |
| Frontier Airlines | United States | 2,2 / 10 | 104 | 84 aircraft |
| Icelandair | Iceland | Zones | 33 | 32 aircraft |
| Hainan Airlines | China | Zones | 90 | 140 aircraft |
| Air China | China | Zones | 201 | 401 aircraft |
| Air Azores | Portugal | Zones | - | - |
| China Eastern Airlines | China | Zones | 217 | 529 aircraft |
| Aigle Azur | France | Zones | 25 | 10 aircraft |
| Thomas Cook Airlines | UK | Zones | 95 | 41 aircraft |
| WOW Air | Iceland | Zones | 38 | 16 aircraft |
| Edelweiss Air | Switzerland | Zones | 64 | 16 aircraft |
| TAP Portugal | Portugal | Zones | 87 | 74 aircraft |
| Philippine Airlines | Flippine | Zones | 46 | 97 aircraft |
| Corsair | France | Zones | 11 | 7 aircraft |
| Pakistan International Airlines | Pakistan | Zones | - | 40 aircraft |
| Royal Brunei Airlines | Brunei | Zones | 18 | 14 aircraft |
| Bulgaria Air | Bulgaria | Zones | 22 | 13 aircraft |
| Tunisair | tunisia | Zones | 101 | 35 aircraft |
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