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Ranking of the 5 Best and Worst Airports in the World


All travelers, whether traveling for business or pleasure, always hope that everything goes for the best.
Often the only possible precaution to take against any unpleasant unforeseen events is to organize everything down to the smallest detail, hoping that everything goes the right way but at the same time expecting and preparing for the worst.

There are those who give up the low cost for more guarantees, those who rely on best airlines or who even chooses a airport rather than another to make a stop, worried about the possibility of getting stuck in the crowd or in a queue.
To these last maniacal planners we dedicate today's article: the ranking of the best and worst airports in the world.
For both categories only the first 5 classified were taken into consideration; for this reason they do not appear Italian airports neither among the best, nor among the worst in the world.



The 5 best airports in the world

To draw up the ranking and choose the best 5 airports in the world, we based on passenger satisfaction, then on the quality of services but also on distance and connections with neighboring cities, on the infrastructure technology level internal signage.

Airports that are too large often make finding your gate, check-in for your flight or even simply an info point too distracting and confusing!
Problems that these 5 airports seem to have overcome!

5 - Stockholm Arlanda Airport (ARN), Stockholm / Arlanda


In fifth place of the top 5 of the best is Stockholm Arlanda Airport, Sweden. It is the main airport in the nation as well as the busiest with around 19 million passengers registered in 2001.



  • Passenger satisfaction: 4/5
  • Quality of services: 5/5
  • Connections: 4/5
  • Infrastructure technology: 3/5
  • Internal signage: 3/5
  • FINAL EVALUATION: 19/25

4 - Fuhlsbüttel (HAM), Hamburg


The most efficient airport in all of Germany. Consisting of two terminals and a central structure that offers a top-level shopping area, Fuhlsbüttel in the city of Hamburg is the best in Europe according to the ranking.

  • Passenger satisfaction: 5/5
  • Quality of services: 4/5
  • Connections: 4/5
  • Infrastructure technology: 5/5
  • Internal signage: 4/5
  • FINAL EVALUATION: 22/25

3 - Suvarnabhumi Airport (BKK), Bangkok


On the podium Suvarnabhumi Airport in Bangokok, an important Thai airport among the busiest in Southeast Asia. Since 2010 it has been connected to the city center by a super-technological elevated railway line.

  • Passenger satisfaction: 5/5
  • Quality of services: 4/5
  • Connections: 5/5
  • Infrastructure technology: 5/5
  • Internal signage: 4/5
  • FINAL EVALUATION: 23/25

2 - Changi Airport (SIN), Singapore


In 2013 it reached a record 53 million passengers served, becoming the thirteenth in the world in passenger handling. Most of them are satisfied with the service given the deserved second place among the best airports.



  • Passenger satisfaction: 5/5
  • Quality of services: 5/5
  • Connections: 5/5
  • Infrastructure technology: 5/5
  • Internal signage: 4/5
  • FINAL EVALUATION: 24/25

1 - Narita (NRT), Tokyo


The best airport is Narita in Tokyo, Japan. Formerly known as New Tokyo International Airport, today it is used almost exclusively as an international airport and offers the highest quality services to the passengers passing through it. Its strengths are excellent organization and clear internal signs, as well as connections with the city.

  • Passenger satisfaction: 5/5
  • Quality of services: 5/5
  • Connections: 5/5
  • Infrastructure technology: 5/5
  • Internal signage: 5/5
  • FINAL EVALUATION: 25/25

The 5 worst airports in the world

Here too, we could only refer to the same evaluation criteria used for the best airports. With results that obviously "fly" in opposite directions. Queues and waiting times at the limit of tolerable, absent or lacking connections, dilapidated structures and infrastructures or in any case with levels of technology certainly back by a few decades.



And above all, it seems, a level of customer services which, from the results, does not seem to be exactly excellent ...


5 - Guarulhos (GRU), San Paolo


Fifth worst airport in the world is Guarulhos, located in Sao Paulo, one of the most famous cities in Brazil. Many complain of the inconvenience due to overcrowding, in fact it is the largest for passenger traffic in South America.


  • Passenger satisfaction: 3/5
  • Quality of services: 3/5
  • Connections: 3/5
  • Infrastructure technology: 2/5
  • Internal signage: 3/5
  • FINAL EVALUATION: 14/25

4 - Jorge Chávez International Airport (LIM), Lima


In fourth place we find the Jorge Chávez International Airport in Lima in Peru, dedicated to the famous Peruvian aviator. It offers various services and is well connected with the rest of the Americas, however it seems to become particularly chaotic and poorly organized especially during peak periods.

  • Passenger satisfaction: 2/5
  • Quality of services: 3/5
  • Connections: 3/5
  • Infrastructure technology: 2/5
  • Internal signage: 3/5
  • FINAL EVALUATION: 13/25

3 - Nice Côte d'Azur Airport (NCE), Nice


France also "boasts" a representative: bronze medal for Aéroport Nice Côte d'Azur, the second busiest French airport.

  • Passenger satisfaction: 2/5
  • Quality of services: 2/5
  • Connections: 3/5
  • Infrastructure technology: 3/5
  • Internal signage: 2/5
  • FINAL EVALUATION: 12/25

2 - Rio De Janeiro Airport (GIG), Rio de Janeiro


If the Asian continent was confirmed as the most represented in the top five of the "best", unfortunately it ended worse in South America, whose cities occupy 3 positions in the "worst" ranking. In second place we find Rio de Janeiro Airport.

  • Passenger satisfaction: 2/5
  • Quality of services: 2/5
  • Connections: 2/5
  • Infrastructure technology: 3/5
  • Internal signage: 2/5
  • FINAL EVALUATION: 11/25

1 - Düsseldorf Airport (NRN), Dusseldorf


Despite a tie with Rio de Janeiro Airport, Düsseldorf Airport is considered the worst in the world. Are you wondering why? Simple: it is more than an hour away from the city, and the links with it are highly deficient. Many travelers claim that, given the exaggerated distance, it shouldn't even belong to the municipality of Düsseldorf.

  • Passenger satisfaction: 1/5
  • Quality of services: 3/5
  • Connections: 1/5
  • Infrastructure technology: 4/5
  • Internal signage: 2/5
  • FINAL EVALUATION: 11/25
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